We understand that we work in a position of great trust. The large percentage of our customers invite us into their home or property to complete the required work and they are perfectly entitled to feel safe that we are trustworthy.

Don’t Wait

Whilst we believe that our track record and number of customer referrals speaks for itself in regards to the quality of our service, not all plumbing contractors offer such a good previous record.

The chances are that at some point you will need the services of a plumber at some point and because of this, why wait until you need them before you do the appropriate homework. Tried and trusted plumbing companies stand the test of time, so if you do your homework now, there is every chance that if you need them in 6 months or a year, they will still be there.

That’s why you should make contact with a plumbing company before you need one. This way, you can establish a working relationship before a crisis occurs.


Although there is no hard and fast checklist regarding the right questions to ask, we have drawn up a list below of some of the more pertinent questions to get answers for.

These questions include:

  • Are your plumbers qualified and licenced?
  • Is your company insured?
  • Do you have a website?
  • Do you specialise in a particular area of plumbing?
  • Which services do you offer?
  • Do you charge for travel time?
  • Do you offer 24/7 emergency service?
  • What are your credentials?
  • Can you give me references?

This doesn’t have to turn into the Spanish inquisition but if you are going to let someone into your home, you deserve to know all of the relevant background information.

Reputation is essential and hiring a plumber with a good reputation means that you are far less likely to be exposed to someone who will provide substandard work.

Plumbers with good reputations are those who are well known in the area for their high standard of work and integrity. When your plumbing system acts up, you want someone you can depend on just like the team at J & P.

Further Information

If you would like any further information regarding the services available from J&P Group, contact us 24/7 for all your roofing enquiries on Tel. 020 7610 1616, email info@thejandpgroup.co.uk or via our Facebook page & we will be happy to answer any questions that you may have.

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Last Updated on May 30, 2020 Pay for your plumbing and boilers with a credit card