February 2020 - The J&P Group SW19

16 02, 2020

Get The Right Team for the Plumbing Job
Gallery
Get The Right Team for the Plumbing Job

Blog, Plumbing

Get The Right Team for the Plumbing Job

admin2020-07-08T10:09:00+00:00February 16th, 2020|

The Right Team For The Right Job With so many plumbing-related tasks, confusion often regarding who you should call to provide the best solution to your problem. We can make this easier by splitting up the type of plumber to categories depending on what work you need completing. Water-Based Problem - If your plumbing problem is water-based, broken pipes, shower not working etc, a plumber should be your first port of call., then you can call a regular plumber. These [...]

9 02, 2020

How To Remove Limescale
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How To Remove Limescale

Water

How To Remove Limescale

admin2020-07-08T10:09:13+00:00February 9th, 2020|

Removing Unsightly Limescale Many areas of London are provided with hard water. What exactly is hard water we here you ask? Hard water is defined as water with high mineral content and generally speaking hard water is full of calcium carbonate (limescale), the annoying hard off-white stuff that builds up around your taps, showerheads and other places that the hard water regularly comes into contact with. Call now for an engineer to come round to your home in under an [...]

2 02, 2020

Suffering from Drain Problems?
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Suffering from Drain Problems?

Blog, Drains

Suffering from Drain Problems?

admin2020-07-08T10:09:39+00:00February 2nd, 2020|

Let Us Take a Closer Look J and P are accredited drainage engineers who can help you with any drainage maintenance and problems. Why have a CCTV drain survey? CCTV (closed-circuit television) is a very useful tool for the drainage engineer as most drains are either concealed within the building or underground. There needs to be a way of diagnosing problems and finding out the condition of drain system components; the most cost-effective and efficient way of doing this is [...]

Jake Hoban

10:49 31 Oct 22

Awful. J&P completely scammed and exploited my 79-year-old mother. Demanded payment in advance for work that still hasn't been finished. Constant lies about when they will fix it.... This has been going on for 9 months. They should be ashamed of themselves.Also worth noting that they have a history of using multiple company names and multiple websites, presumably to disguise the trail of damage they leave.read more

Guy Tritton

00:06 09 Jan 22

Sadly an unbelievably aggressive approach taken by this company to payment. Work done on 29th December and court proceedings issued on 6th January. No indication that payment... terms were anything other than normal 7 or 14 days. No warning that court proceedings would be issued. Man on site was good so obviously very aggressive company.read more

Francesca Ruggiero

13:24 17 Apr 21

I had a very disappointing encounter with them.Boiler gave an error message, which of course happened during a rather cold night. I decided to call a plumber and found J and P... online.Got charged £95 for the call and the time, which seems reasonable since it was same day appointment. However, not only nothing was fixed, I was then told that the boiler was 'old' (mind you, less than 10 yr old), and it needed at least 3 parts replaced for a total cost of £800. Was also suggested to buy a new boiler for £1800.Decided to get a second opinion.A British Gas technician fixed my boiler in less than an hour today. He found that one of the key cables (for the boiler to work) was left unplugged behind the (screwed-in) panel. Also the fan was dirty and needed a wash.Problem solved and boiler is working again.Almost make me think you guys are a bunch of crooks. oh, wait.You asked me to email you, and the email bounced back. Just saying.... *cough crooks cough*read more

Anna Foley

09:17 08 Apr 21

Great work from J and P have done in our house renovation installing showers and taps and installing a new boiler etc.Engineers were tidy and on time every day. It was one thing... less to worry about.We've now moved in and are warm and cosy and clean!read more

Ferne Jackson

16:49 18 Mar 21

Has been a nightmare trying to find a plumber to come in to fix our water pressure and shower problem whilst working from home.J&P gave us a good quote and were able to come on... the day we requested. Tidy and considerate at all times. Thank you very much!Fernexxread more

Harry Taylor

16:31 18 Mar 21

Vaillant boiler packed in found them on Google, read reviews and they were good, so called J&P to come in and have a look.Simon almost immediately found the problem, talked me... through my options and gave me a quote to repair or get a new one. They have just finished the boiler replacement today and the house is finally warm again. Efficient team, good bloke.read more

Sharon Fowler

14:26 02 Feb 21

I had J&P in to fix a leaking shower and unblock an underground pipe our previous plumber struggled with. Rob did a fab job and kept me up to date with the progress. The shower... has been working leak-free for months now, couldn’t be happier, thanks again.read more

Martin Norman

09:12 05 Jan 21

J&P plumbers came quickly to my house because I had a faulty boiler. They replaced it with no fuss and were safe and friendly throughout.Thank you!

Phil Smith

16:40 24 Nov 20

New ideal Logic fitted for 24% less than British gas. Many thanks

Martha Reynolds

14:04 19 Nov 20

We had a new ideal boiler installed into our flat in Balham. Thanks JandP especially Jeff for working so late. We know have hot... water!!!😉❤🤣😊😊😊read more

Libby

15:00 19 Aug 20

Arrived at my home quickly and problem - everything was sorted in a few hours.They were clean and professional. Really pleased. Would recommend.

10:02 19 Aug 20

I had my boiler replaced within a day of phoning they got on with the job quickly and efficiently. Great service.

Brenda Roberts

09:51 19 Aug 20

They came and fix the shower which would not fully turn off Jeff was very polite and helpful and was happy to work in a mask as I am shielding. Thanks

Ralph

09:46 18 Jul 20

No trustworthy at all. We used J&P to fit a new boiler and plumb in our bathroom.Firstly they strongly recommended that they supply us with a boiler. It was not fitted properly... and as a leaky pipe almost flooded our kitchen. Owing to our bad experience with J&P we used Pimlico Plumbers to fix it who were amazing. The plumber from Pimlico was astounded by the size of the boiler they had installed, citing that it was not at all fit for purpose. It was suitable for a large house and not a 1 bathroom flat. As a result it loses pressure on a regular basis. Something we cannot rectify without replacing it. In hindsight we could see that this boiler was not new and had clearly been a misorder from another job which had been passed on to us even though it was completely wrong for our flat.Secondly when fitting the bathroom they came in for a few hours on the first day to lay some pipes and promised us that they would complete the work within the week however, despite constant chasing up we did not see them for a almost 3 weeks following their first visit. It took almost a month for them to do a relatively simple plumbing job and, perhaps slightly naively we were locked in to using them as we had paid quite a bit up front and they wouldn’t provide us with a boiler commissioning certificate until they had finished the bathroom. It was an incredibly difficult time for both myself and my wife as we had to go to friends houses to use their showers.Despite our grievances the owner of the company was increasingly unsympathetic and defensive owing to the fact he did not want to compensate us. Having to call out Pimlico Plumbers to fix their mistakes made the job incredibly expensive and we are still paying for it.Please don’t make the same mistake. They should not be trusted.read more

Ben Sykes

11:10 07 Jul 20

Fixed boiler within three hours of my call, Many thanks

Jacques Nieuwoudt

10:41 10 Mar 20

Contacted them in the morning and to their credit they were able to come out to my place the next day. The guy walked in and saw my Baxi Boiler which was just a mth out of... warranty and immediately suggested I buy a new boiler without even looking or opening my boiler. Boiler just more than 2 years old. He said he could prob fix it but might end up costing quite a lot. Anyway got Baxi in on their maintenance plan and they sorted it out. Not very professional from J&P. Be Careful and definitely get a second opinion. Also got charged £102 for a call out fee. All of this for just telling me to buy a new boiler. Also when I initially called they said no charge out fee unless they work on the boiler.read more

Melissa Puckett

07:18 24 Jul 19

Same day call out, friendly plumber, less expensive than others! All in all a great experience.

Harry Gibson

08:28 23 May 19

Had these guys out to fit a new boiler the other day, the job was carried out to a great standard and a very affordable price. Highly recommended

Fraser Skinner

07:35 08 May 19

Called this company when I awoke to no heating yesterday morning, they arrived within an hour and got everything fixed in no time. Will use again and would highly recommend.

Dean Christmas

13:22 26 Apr 19

I would only use J&P for all my work, you can always trust them to take care of the work required quickly and at a good price. I have used them for plumbers, electricians and... roofers. One phone call and I knew the issue was in hand.read more

david hur

14:02 26 Jun 18

As established interior designers we use J&P for all our plumbing works and have done so for over 20 years. They are professional, polite, know their subject and above all are... very efficient and reasonably priced. We do not hesitate to recommend them.read more

Mark Watchorn

10:51 30 Jan 18

Excellent service. The J & P team dug me out of a real hole just after Christmas when my boiler broke down. They arrived within an hour of me making my phone call and everything... was fixed and back up and running very quickly. Happy to use again and will pass on their details to family and friendsread more

Luke Moore

10:10 06 Dec 16

My boiler expired suddenly and as a result we were without hot water or heating. Rob Quayle from J and P was literally outside my door inside half an hour after our call and... patiently explained the situation and what my options were. He went away and gave me a chance to think about what I wanted to do, and when we eventually decided to go for a new boiler he was able to recommend a make and model and fit it the very next day. As a result we were only without hot water and heating for 24 hours in total.He was also polite, knowledgeable and respectful in our home, something we greatly appreciated. Would recommended as a first port of call for anyone that needs boiler service/renewal.read more